Services

As an experienced online retailer we have accurate and proven solutions for your needs to succeed in the online business. Whether it is for a single project or a complete fulfillment (online shop, logistics, claimy), you can fully concentrate as a manufacturer on the production and innovation of your products. Please contact us for a quote for individual items.

Below you will find our core competencies, we can offer for your project, your shop or brand:

• eCommerce
• Marketing & Brand Building
• Technology
• Design, Photos & Content
• Consulting & Coaching
• Optimization
• Logistics, Warehouse Management & Shipping
• Accountancy
• Customer Support Hotline & Claim Management

eCommerce

• Business plan
  • Business idea
  • Objectives and target groups
  • Potential bill
  • Frequentation
  • Domain URL & Management
  • Financing
• Competitive Analysis
• • Product & Price Comparison
  • SEO Ranking
  • Advertising
  • Shop & Service
  • International
• Workforce planning
• • Management & Business Development
  • Online Marketing Experts
  • IT Support
  • Service Hotline
  • Shipping staff
• Range planning
• • Brands, products
  • Assortment breadth and depth
  • Pricing policy
• Mobile Shopping
• Fulfillment
• Certification (Terms, Privacy, Legal analysis, seals of approval)
• Project Management
• Internationalization

Marketing & Brandbuilding

• Customer loyalty & satisfaction
• Qualified targeting
• SEO
  • Search strategy
  • Page optimization
  • Server Optimization
  • Qualitative link building
  • SEO Content
  • Product
  • Category descriptions
  • SEO Backlink Tool
  • A / B Testing
• SEM
  • Campaign for Google, Yahoo, Bing
  • Bid management (Adwords, Bing)
• Controlling Web
• • Sales analysis
  • Conversion rate optimization
  • Visitor surveys
  • Termination analysis
  • Benchmarking
• Targeting
• Price search & price comparisons
• E-mail Marketing
• Display Advertising & Affiliate
• Contests
• Online PR & Media
• Social Media Marketing
• • SM campaigns
  • Facebook, Google + Twitter, Youtube
• Networking of online stores
• Reputation Management
• Market monitoring

Technology

• Shop Systems
  • Software
  • Open source / license
  • Security
  • Interfaces
• ERP
  • Store interface
  • Product Management
  • Accountancy
• Web Server
  • Operation & Maintenance
  • Hosting Provider
  • Loading times
  • Back Up
  • Server Management
• Security
  • Privacy Policy
  • Bank data
  • SSL encryption
• Payment Gateways
  • Card Acceptance
  • Risk Management
  • Bank modules
  • Terms of payment
• Email Delivery Tools
• Search functionality
• Monitoring
  • Tracking Software

Design, Photos & Content

• Layout
• Corporate Identity
• Site Design
• Pictures
• Templates
• Usability
• Product Visualization
• Search Engine Optimized Content and Images

Consulting & Coaching

• Research
• Conception
• Business Model
• Analysis & Evaluation
• Sales & Market Potential
• Benchmarking – comparing competitor

Optimization

• Technical and economic analysis of the existing shops
• Evaluation of the optimal Store Systems
• Project Management
• Graphic design and implementation
• Build your online store
• Long-term optimization of your online store
• Evaluation and integration of third-party
• Design of optimal shop structure, functionality and features

Logistics, Warehouse Management & Shipping

• Storage space
• Storage facility
• Packing stations
• Delivery system
• Picking
• Parcel
• Delivery notes
• Return tickets

Accountancy

• Accounting & Controlling
• Credits
• Advance control
• Document Storage

Service Hotline & Claim Management

• Call Center
• Training
• Guidelines
• CRM system
• Handling of returns
  • Check goods
  • Treatment were
  • Return
  • Credits